Naperville Auto Repair

The guys at this shop were very professional. I told them what I thought was wrong with my car over the phone and asked for an estimate. They found out upon inspecting the car it wasn't as bad and fixed only what was needed. They could have taken the higher quote and repairs and didn't. It's nice to know there still are honest mechanics out there.

I've taken my car here twice in the past few months and I've had great service both times! They do a good job of explaining the repairs to you and everyone was very nice and had great customer service. I've had no recurring issues with what was repaired. It was also convenient for me as I live close by.

Quick turn around. Good customer service. Wish they could wash the car when they have it in for work like some places.

Always a great experience. They treat our vehicles all as though they are their very own vehicles. They don't "throw parts at it" to fix a problem... instead, they find out the actual problem and fix it. One time, I committed myself to spending $1,400 on a repair that I knew was necessary. They called me to say the car is fixed and ready (only hours after dropping it off), and they said "we've got great news for you"... Apparently, they found the problem was something different, and the repair was under $250 ! ! ! They even double-checked to make sure it completely fixed the problem... it did. I am POSITIVE that my previous auto repair shop would have charged me $1,400 and enjoyed the profits... but Naper Auto Works demonstrated the highest of integrity ! ! ! Well done... you made me aloyal customer.

I took my wife's minivan in for an oil change, and told Bill she occasionally heard a strange noise. He said they would check it out, and they spent a lot of time starting the car, driving it, and trying to find the cause. We weren't charged for any of this. It's extra effort like this that keeps me coming back.

Quick, efficient service at a great price. Highly recommended.

They did the work on my car quickly and correctly.

Wish free oil change would be handled by shop. Penzoil web site not good.Have not recieved free oil change.

Knowledgeable, professional and reasonable prices. What more could you ask for? All while supporting a local business, which is always a good thing.

Good service and communication, as usual.