5
Naper Auto Works

Easy to make an appointment. I left my car for diagnostic testing. The communication process included a text with pictures and a detailed assessment, followed by a phone call. No unnecessary work was recommended or performed.

We have done extensive research to find the best systems to use for appointments, sending inspections, etc. We really appreciate the feedback on them, thank you.

- Naper Auto Works
5
Naper Auto Works

We had a frustrating problem with the door latch that caused our door open light to go on. I tried to solve this by tightening and that didn’t work. In about 1/2 hour they identified the problem adjusted the door and charged us about $65. I hesitate to think what the dealer might have done! This is a very fair minded auto store.

Doing quality fair repairs has been our goal since we opened in 1977. Thanks Terry!

- Naper Auto Works
5
Naper Auto Works

My car is a 2006 Honda Civic Hybrid and I can always trust your service. It is very difficult to find a good shop for older car repair. I have recommended your business to my friends in Naperville. Great job!

Thank you for your recommendation! We do work on all makes and models and are happy to help.

- Naper Auto Works
5
Naper Auto Works

Top notch, as usual.

Thanks again Bill!

- Naper Auto Works
5
Naper Auto Works

Great service

Thank you Ricardo! Always a pleasure.

- Naper Auto Works
5
Naper Auto Works

I have a 21 year old car that requires a significant amount of repair and maintenance. I have been going to Naperville Auto Repair for the last 5 years and hhave nothing but good things to say about them. Their pricing is fair, their service is professional but friendly, and their work is excellent.

Happy to keep your car on the road Jerry!

- Naper Auto Works
5
Naper Auto Works

Trevor and the rest of the team were great, as always. From beginning to end professional and helpful. Great communication. They have my trust and they service all my family's vehicles.

Thank you for your trust Ricardo, you BMW is very well taken care of.

- Naper Auto Works
5
Naper Auto Works

Honest, trustworthy, and do a great job!

Thank you Alicia, glad to get your Subaru back on the road with some brake repairs!

- Naper Auto Works
5
Naper Auto Works

We now live in Idaho and our son moved to Chicago so when we need to get our son’s car checked up we only trust Naper Auto Works. Yes it is more work for our son to drive out to Naperville but we never have to worry about the repairs and they always treat us fairly.

We appreciate the dedication! Your time is very valuable so we thank you for making the drive.

- Naper Auto Works
5
Naper Auto Works

Very professional as always. Everything was explained fully, and was texted a vehicle inspection report during routine maintenance with pictures of any issues they found so I could see the issues for myself that need any immediate or future attention, so you know they are not "making up anything". Then, I was printed a list of the issues with prices on how much things would cost to fix. Those two things are key! Highly recommended!

Glad you liked our digital inspection Paul! Getting a visual so you can see what your car needs is so important.

- Naper Auto Works
Naper Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Naper Auto Works (630) 420-2886 if you have any issues in accessing any area of our website.