5
Naper Auto Works

Prompt same-day service with fair prices and warranty on parts on labor.

5
Naper Auto Works

Brought my car in for a matter that was suppose to be completed by Ford as a recall that they refused to cover. Prior to the work being completed Bill called me and suggested I contact the NHTSA and file a claim before paying for a repair that should be covered. I did as advised and based on the information I was given, my repair cost should be covered by Ford. I had the repairs done and Bill completed the work perfectly and under the quote. I highly recommend this awesome service shop!!

5
Naper Auto Works

Great job working on our cars.

5
Naper Auto Works

The service was great! It was my first time going, I let them know what I needed done and they were on it. Along with their kind and friendly attitude, the charge they gave me for the repair was pretty fair.

5
Naper Auto Works

Naper Auto solves the issue and stands behind their work. I trust their word and work.

5
Naper Auto Works

We feel confident the work needed is done and in a timely manner.

5
Naper Auto Works

Service you can trust. My 2005 Saturn is on its last go round and I wanted to have it checked out before selling it. They provided me with a detailed list of things that could be fixed if I wanted it to be in very good condition. Thanks you!

Hi N D, We are very sorry to hear you were disappointed with our service. I would like to discuss the situation and have an opportunity to correct any deficiencies on our end. Your review did not contain your name or vehicle information so we have no way to identify the problem. If you could contact us with your date of service make of car and you last name we would be happy to review our records and contact you. We appreciate your feedback, as hard as we try to provide exceptional customer service we understand that at times we may fall short of expectations but if the problem is on our end we will make every effort to correct it. Thank You Jim

- Naper Auto Works
5
Naper Auto Works

They go above and beyond! Polite, efficient, thorough and fair!!!

5
Naper Auto Works

I was looking for an alternative to over-priced routine maintenance at the dealership and I found Naper Auto Works through an internet search. They received good reviews so I decided to give them a try. Friendly courteous service, small but comfortable waiting room, and they told me upfront what repair costs would be so there were no surprises. Very satisfied and will return for the 60K checkup.

5
Naper Auto Works

It's always a pleasure having great people take such great care of my vehicle.

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