Naperville Auto Repair

I trust these guys. In for an oil change and given all info I need on future maintenance. Not sold something I don't need.

I cannot say enough about how good this place is. I took my Ford Fusion there to have it checked out before I had to have the emissions tested and they not only solved the problem, they also took it for me to have the emissions test done and it passed. Saved me an hour of my time! Exceptional customer service! I never feel that they are trying to upsell me or take advantage. It doesn't have the feel of place that would charge extra just because they can to women. Great Place - Thank YOU!!!!

Very courteous in explaining what exactly needed to be repaired on my car . Gave me several updates on the status of the repair . Finished the work before the time promised and was a little less on the original repair estimate ! Definitely a 5+ Auto Service ! Highly recommend them !

I have only been going to Naper Auto Works for about a year and a half, yet I don't know what I would do without them. I know nothing about cars, but they always make my visit less painful and they seem to be very knowledgeable in everything they do. They go the extra mile and explain in great detail what needs to be done with my car. My late husband used to handle all my car problems and this is the first time since his passing that I truly feel comfortable going to a car repair shop. I intend to continue going there for everything car related as the people are just fantastic.

I have always been pleased with the service I receive at Naper.

I had a great first experience with Naper Auto Works. Chris gave me a detailed quote on the phone for the tie rod replacement and alignment on my 2007 Mazda 6. They were able to get me an appointment in the same week and they open at 7:00AM which is great for dropping off my car before work. Chris called during the day to provide an update on the work and they had it done exactly when they said. They also came in slightly below the price they quoted which is great. I will definitely bring my car to them in the future.

Five stars, Jim and the time did a great job. Very responsive and through. Car was done on time,

I appreciate that Naper Auto Works fixes repairs the first time and they know what they are doing. Great job! Thank you.

Courteous, thorough, efficient, a pleasure doing business with them.

Very friendly, professional, prompt service. They explained, very thoroughly and in terms I could understand, the workthat needed to be done to my car. I appreciate the fact that they gave me options on what work could be done in order to save me a substantial amount of money. I feel they were honest and fair in their pricing. Would definitely recommend their services. I drove all the way from Aurora to their shop in Naperville, but very much worth the drive.