(1202 ) Reviews

Naperville Auto Repair

(630) 352-0609
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5
Naper Auto Works

Very pleased with service

Thank you Laura . It was good seeing you again.

- Naper Auto Works
5
Naper Auto Works

Very friendly, professional and capable auto repair facility. This was my first visit but it won’t be my last!

Thanks Thomas, we are pleased that we were able to gain you confidence and we look forward to seeing you for your service needs in the future.

- Naper Auto Works
2.5
Naper Auto Works

We paid $59.00 for a diagnostic fee for a problem that was unable to be reproduced, even though I reproduced it for a mechanic that drove around with me at the time of dropoff.

Brian, Im sorry you are not pleased with the charges for the time the technician spent to inspect the suspension and steering and insure the car was safe. Unfortunately we do from time to time encounter intermittent problems that can be difficult to isolate and after talking with the tech this appears to be one of those times. The technician and service manager did drive the car after the inspection and were unable to reproduce the noise.I have reached out to you to see what we can do to rectify the situation. Thank you

- Naper Auto Works
5
Naper Auto Works

Naper Auto Works came to my rescue when I accidently ran down my battery. They came out within an hour and charged up the battery well enough to get it to the shop and kept it overnight to completely charge the battery. Saved my car and much aggravation. Thank you. They are always polite and provide transportation to and from the shop.

Beverly, We are always pleased to hear that the service we provided proved to have a positive outcome. Thank you for your feedback.

- Naper Auto Works
5
Naper Auto Works

Did a great job with my vehicle repair. Only performed services that were needed, let me know what the problem was before fixing it, great communication and service! Thank you!

Thank you, we look forward to seeing you again.

- Naper Auto Works
5
Naper Auto Works

We trust the trust the team at Naper Auto Works to do work on our cars. They have always been honest and up front. We appreciate that. And...they do quality work on the cars. We highly recommend them to anyone.

Thank you, we appreciate the confidence and look forward to seeing you again.

- Naper Auto Works
5
Naper Auto Works

Friendly, professional trustworthy staff. I won't take my car anywhere else.

5
Naper Auto Works

Great service and follow up by Daniel!!

5
Naper Auto Works

Excellent experience. The diagnostics were carefully made and the cost estimates were reasonably given. After their test drive, they could not find the reported problem, they even invited me to test drive with a machinist - extra effort at no extra charge! Definitely a 5-star!

5
Naper Auto Works

Always reliable and honest - I would not take my car anywhere else!

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