Naperville Auto Repair

Robert, Angel, and team were fantastic to work with. I was in Naperville from out of town when my car had a sudden zero oil pressure failure. Robert and team took in my car and did some of the best troubleshooting and documentation you could ask for. They stayed in constant communication with me, talking through each step. My car had a very rare failure, but this team was able to diagnose accurately and make a sound repair. You will probably find cheaper shops, but don’t waste your time. Your money is very well spent here and I couldn’t recommend them to enough people!

I am always so impressed by the customer service NAW provides. I will never take my vehicles anywhere else.

Brought my 2004 Lexus in for check engine light. Trevor and Robert handled the issue promptly and serviced my car with excellent service. This is why I have been bringing all my cars here for DECADES. Yes decades. You don't stay in business for that long by giving poor service or over charging people. Highly recommended.

Cant say enough nice things!

We trust the people at NaperAuto works. They have done work on this car for the last 8 years.

I love Naper Auto Works. They are friendly, nearby and crazy good at what they do. We have had to get mice out of our Prius, fixed the air conditioning, replace tires, replace the batteries in our hybrid, and more. They are always helpful and don't try to push things you don't need. Highly recommend!

Robert was very helpful and informative. The work was performed on a timely basis and within the estimate we were given.

Always excellent service.

Extremely professional service - no pressure or sales pitch, just quality work.

It is rare to find a mechanic that breaks all the stereotypes and dare I say goes so far to become a partner in the care and maintenance of your vehicle. I've been taking my cars to Naper Auto Works for over 15 years. Today, I'm writing a review because I want to share a recent story of how the team at Naper Auto Works really stepped up and worked tirelessly to solve a tricky issue with my car. They truly went above and beyond the typical good care and service on this one. I originally brought in the Jeep because the engine light came on with an oil pressure sensor fault. The team serviced it and addressed what was diagnosed as the oil pleasure sensor. However, a day or two after the repair the light came back on. When I brought it back in for them to look at, the light had reset and wouldn't come on. Sometimes the problem seems to go away when you bring the car to the mechanic. But it never went away. Any other mechanic would just let us go on our way, but Robert reached out and give me some direction on keeping a log of what I was doing when the engine light came on, and when it cleared. Independently he researched possible causes to the intermittent issues I was having. After sharing my experiences, he arranged for me to bring the Jeep back in and the team worked on it for a couple day. Conclusion: the oil pump also needed to be replaced. Nobody goes the extra mile anymore. Naperville Auto Works stood behind their commitment to resolve the original issue and didn't charge for all the extra time and effort to fix the problem - completely. I am proud to be a customer and have Naper Autoworks as a partner in the service and maintenance of my vehicles. And of course, a very special thanks to Robert for your thoroughness and tenacity to get to the bottom of issue. I'm happy to say the Jeep has been running great! Thank You.