(1453 ) Reviews

Naperville Auto Repair

(630) 352-0609
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5
Naper Auto Works

Prompt and professional.. Job promised and completed on time

Thank you! We appreciate your positive feedback. Our team is dedicated to providing prompt and professional service. It's great to hear that we delivered on our promise and completed the job on time. We look forward to serving you again in the future!

- Naper Auto Works
5
Naper Auto Works

We've had several extensive repairs as well as routine maintenance done in the past couple of years on our two Lexus cars. The work was clearly communicated including the cost involved beforehand. They came through just as promised, giving us the confidence to return when needed. They go out of their way to serve you and have proven they know how to do things right!

Thank you, Charles, for sharing your positive experience with us! We're thrilled to hear that our clear communication and reliable service have earned your confidence. Providing exceptional care for your vehicles is our priority, and we appreciate your trust. We look forward to serving you again in the future!

- Naper Auto Works
5
Naper Auto Works

Very helpful on details and explanations

Thank you for the great review, Carl! We're happy to hear you found our team helpful and informative. If you have any further questions, don't hesitate to reach out. We're here to assist you!

- Naper Auto Works
5
Naper Auto Works

These guys always do you right! I was just heading out on a road trip and I got a screw in my tire. They took me right in, fixed me up and I was back on the road in 20 minutes. Said this was pretty standard operational procedure for tired plugs.

Thanks for taking the time to write such a wonderful review! We are thrilled that you enjoyed your experience at our shop. We take pride in providing quick and efficient service to get you back on the road as soon as possible. Your kind words are greatly appreciated, and we look forward to assisting you again in the future.

- Naper Auto Works
5
Naper Auto Works

Excellent customer service.

Thank you for the high praise, Linda! We are pleased to hear you had an excellent experience with our customer service team. We strive to provide exceptional service to all our customers and it's great to know we hit the mark with you. Please reach out if you need any further assistance!

- Naper Auto Works
5
Naper Auto Works

Great quality service at reasonable price.

Thank you, Dan! We strive to provide top-notch service at affordable prices. We're glad you had a great experience with us. If you need anything else, just let us know!

- Naper Auto Works
5
Naper Auto Works

Trevor was great to deal with, coordinated tow truck, got us in for evaluation of issue the same day, called to discuss, emailed specific details and quote which made it easy to make a decision. After test drive found another issue and quickly completed that repair at a competitive price. To top it off their repairs come with a nationwide two year warranty! I recommend Naper Auto Works as a great repair shop to go to.

Thank you for the kind words! We're thrilled Trevor provided excellent service and made the process stress-free. Our team takes pride in delivering top-notch repairs at competitive prices. It's great to know you appreciated our nationwide warranty too. We're grateful for your recommendation and look forward to serving you again at Naper Auto Works!

- Naper Auto Works
5
Naper Auto Works

Great service!

Thank you for the awesome review, Donna! We work hard to meet expectations like yours, and we’re happy to hear that we hit the mark for you.

- Naper Auto Works
5
Naper Auto Works

Brought my car in for a spongy brake pedal. Naper Auto Works diagnosed the problem and only performed necessary repairs keeping the cost low.

Thank you for trusting us with your car, Mark! We're glad our team could diagnose and fix the issue while keeping costs reasonable. If you need anything else, feel free to reach out.

- Naper Auto Works
5
Naper Auto Works

I have been coming to Naper Auto Works with our vehicles for over 30 years. As always, I was very satisfied with the work that was done to find and fix the coolant leak in our Buick. Trevor in Customer Service did a great job of keeping us informed as to cost of the repairs and estimated completion time.

Thank you for your continued trust in us here at Naper Auto Works. We're thrilled to hear that Trevor provided excellent service and that you were satisfied with the repairs on your Buick. Our team is always here to keep you informed and ensure your vehicle is running smoothly. We look forward to serving you for another 30 years!

- Naper Auto Works
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Naper Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Naper Auto Works (630) 420-2886 if you have any issues in accessing any area of our website.