(1439 ) Reviews

Naperville Auto Repair

(630) 352-0609
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5
Naper Auto Works

As always, Naper Auto did a great job on diagnosing the issue with our truck and communicating options. The service was quick and complete as well as making sure we had no additional questions.

Thanks for taking the time to share your feedback, Jeff! We're thrilled to hear that Naper Auto provided you with a great experience. We pride ourselves on our thorough diagnostic services, clear communication, and efficient service. Don't hesitate to reach out if you have any further questions or need assistance in the future!

- Naper Auto Works
5
Naper Auto Works

Outstanding warranty service and assistance due to a bad part. Robert stayed with it the whole way and made warranty payment to an out-of-state repair shop to get me back on the road quickly. Great job, thank you.

Thank you for the stellar review, Joseph! We're thrilled to hear about the outstanding experience you had with our warranty service. It's delightful to know that Robert went above and beyond to ensure a seamless process for you. We'll make sure to share your kind words with our team. Thanks again, and we look forward to serving you in the future.

- Naper Auto Works
5
Naper Auto Works

Outstanding customer service from start to finish. Neighbor auto Works is outstanding and so much easier than dealing with the car dealership.

Thank you for the great feedback! We pride ourselves on providing exceptional customer service and making the auto repair process stress-free. It's fantastic to hear that you had such a positive experience with us. We're here for all your automotive needs and look forward to serving you again in the future!

- Naper Auto Works
5
Naper Auto Works

My vehicle needed immediate mechanical repairs, they were able diagnose and resolve my issues quickly.

Thank you for entrusting your vehicle's repairs to us, Dave. We understand the importance of getting you back on the road quickly, so we're delighted to hear that our team was able to diagnose and resolve your issues promptly. If you need anything else, please don't hesitate to reach out.

- Naper Auto Works
5
Naper Auto Works

This local shop has good people I can trust. They are always honest with me and have serviced my family vehicles for decades. Would not hesitate to recommend them and always appreciate their clear communication.

We are grateful for your kind words, Jeff! Knowing that you trust us to service your family vehicles means the world to us. Thank you for the recommendation and for recognizing our commitment to clear communication. We look forward to serving you and your family for many more decades!

- Naper Auto Works
5
Naper Auto Works

Barely started with this established service company, but have had three cars in for maintenance or fixes. I have nothing but praise for the way they work and treat their customers. They communicate fully start to finish and are patient in understanding what you want done, and then do it fully as promised.

Thank you for taking the time to share your positive experience with our company, Charles. We are thrilled to hear that you've had a great start with us. Our team values clear communication and ensuring that we meet your expectations. We look forward to providing you with exceptional service in the future.

- Naper Auto Works
5
Naper Auto Works

Great service by Robert. Diagnosed and fixed my problems in a day. Very satisfied

Thank you for the 5-star review, Jim! We're happy to hear that you had a great experience with Robert. We pride ourselves on providing fast and efficient service to our customers. Should you need any further assistance, don't hesitate to reach out.

- Naper Auto Works
5
Naper Auto Works

This place is always the best Their service is fantastic an

Thank you, Jason! We're thrilled to hear that you had a fantastic experience with us. Feedback like yours means the world to us! We can't wait to welcome you back soon!

- Naper Auto Works
5
Naper Auto Works

Great job. They charged less than the estimate, solved a not so easy problem and even stayed longer so I could pick up my vehicle after hours. I will go there again.

Thank you Hans for the 5-star review! We are happy to hear that you had a great experience at our shop and that we exceeded your expectations. Providing exceptional service and going the extra mile for our customers is what we strive for. We look forward to serving you again in the future!

- Naper Auto Works
5
Naper Auto Works

Excellent job & always very professional, and straight forward with costs, time frames to order in parts and expectations on when the service will be completed. In addition, they went the extra mile and provided 2 Uber car services, so I could pick up my vehicle on separate days. Angel, Trevor and the team take care of this community and ensure our cars are safe to put our families in during the winter months especially.

Dear Rye, thank you for taking the time to write such a wonderful review! We strive to provide top-notch service and make the car repair process as stress-free as possible. It's great to hear that you appreciate our professionalism and transparency. We are glad you are satisfied with our extra efforts to ensure your convenience. Thank you for recognizing our team's commitment to the community's safety. We look forward to serving you again in the future!

- Naper Auto Works
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Naper Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Naper Auto Works (630) 420-2886 if you have any issues in accessing any area of our website.