(1440 ) Reviews

Naperville Auto Repair

(630) 420-2886
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5
Naper Auto Works

I am a do-it-yourselfer but when a repair is beyond me and my skills I always feel confident that when I take my car in for service at Naper Auto Works I will be receiving the highest quality attention to my car and to myself. They take the time to explain what is needed and if, during the repair process, they find an estimated repair is not required they will inform me. I find them honest, professional and up to date with the latest repair procedures and diagnostic methods as well.

5
Naper Auto Works

This was my first time going to Naper Auto Works. I needed them to check my brakes. I spoke with Angel over the phone and Trevor when I got there. These guys were awesome! Angel and his staff did a thorough job inspecting my brakes. I was pleased how well they handled my concerns. Very respectful and helpful to meet my need(s), of service. They are close by me and I plan on going to them for future services. Angel truly lives up to his name. (An angel) 👍☺️😇

Thank you for sharing your experience with us! We're thrilled to hear that Angel and Trevor provided excellent service and made your first visit a positive one. It's always our goal to ensure our customers feel respected, heard, and confident in the care we provide. We're glad to have you as a neighbor and look forward to assisting you with your future automotive needs on your Ford Escape. Thanks for trusting us with your brakes, and for the kind words about Angel—he’ll be so happy to hear this! 😊🚗

- Naper Auto Works
5
Naper Auto Works

I was very pleased with the work I had done. The guys are very professional and very upfront with my car issues! I won't hesitate when I need additional work in the future!

Thank you for your kind words! We're so glad to hear that you were pleased with our work and appreciated our professionalism and transparency. It's always our priority to ensure our customers feel informed and confident about their car care. We look forward to helping you with any future needs—thank you for trusting us with your Buick! 🚗

- Naper Auto Works
5
Naper Auto Works

Great customer service, pricing is fair and they always call before doing anything to car.

Thank you, Julie, for the 5-star review! We're delighted to hear that you appreciate our customer service, fair pricing, and our commitment to keeping you informed every step of the way. We aim to provide a top-notch experience, and your feedback reassures us that we're on the right track. Thank you for choosing us!

- Naper Auto Works
5
Naper Auto Works

My engine fail light came and they fixed the problem the same day. They kept me informed and got my insurance to pay most of the bill. These guys are great.

Dear Robert, it was our pleasure to assist you with your engine trouble. We are delighted to hear that you were satisfied with our quick and informative service. Thank you for your kind words!

- Naper Auto Works
5
Naper Auto Works

Ive been taking my car here for years. They are the ONLY mechanics that I allow to touch my familys vehicles. Their integrity, professionalism, and quality expertise has been consistent throughout, from my very first experience with them. Btw, they dont throw parts at a problem they diagnose the symptoms to fix the problem. Firestone quoted me $2200 for a specific repair, then I moved to Naper Auto Naper Auto diagnosed & fixed the actual issue. I was totally prepared to pay $2200, but Naper Auto said they discovered what the ACTUAL problem was, and only charged me $187.00 because thats all the repairs that was needed. Yep, they are the ONLY mechanics that I allow to touch my families vehicles.

Michael, thank you for taking the time to share such a detailed and positive review! We're thrilled to hear that you trust us with your family's vehicles and that you've had consistently excellent experiences with us. Our team prides itself on our integrity, professionalism, and expertise. We're glad we were able to accurately diagnose and fix the issue with your car at a fraction of the cost quoted elsewhere. We look forward to providing top-notch service for years to come!

- Naper Auto Works
5
Naper Auto Works

Easy to make an appt online. They were very upfront on what the plan was. They texted and called with updates. They fixed what was wrong the same day. Very good experience!

Thank you for sharing your positive experience with us! We're delighted to hear that our online appointment system was convenient for you and that our team provided clear communication throughout your visit. It's great to know that we were able to resolve your issue promptly. We look forward to serving you again in the future!

- Naper Auto Works
5
Naper Auto Works

Prompt and careful,service every time I visit.

Thank you for your wonderful feedback! We are thrilled to hear that you consistently receive prompt and careful service at our company. Providing exceptional customer experiences is our top priority, and we are glad that we have been successful in meeting your expectations. We appreciate your ongoing support and look forward to continuing to serve you in the future!

- Naper Auto Works
5
Naper Auto Works

Naper Auto does good work. You can trust that they are honest and will repair only what needs to be repaired. Their communication is excellent. I've been using Naper Auto for many years and will continue to do so. Thank you Naper Auto!

Dear Vicky, thank you for trusting Naper Auto with your vehicle's needs over the years. We're thrilled that our honesty, quality repairs, and excellent communication have met your expectations. Your continued support means the world to us. Here's to many more years of serving you!

- Naper Auto Works
5
Naper Auto Works

Very courteous and professional. We've found a new company to service our vehicles. Very pleased.

Thank you for the fantastic review, Jeff! We are delighted to hear that you found our service courteous and professional. We are committed to providing top-notch service to all of our customers. Your satisfaction is our ultimate goal. If you have any other questions or need further assistance, please don't hesitate to reach out.

- Naper Auto Works
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