5
Naper Auto Works

Honest, timely and professional service. Our go-to place to service our automobiles!

5
Naper Auto Works

Paper Auto Works gave me the best deal on new brake pads/installation and they did the work in a timely fashion. My car was even ready early. Also, I was reading the various reviews, letters, etc displayed in the waiting area. They have a letter from a General in the Armed Forces thanking them for their work release program during Operation Iraqi Freedom. It made me feel like I was dealing with more than a business.

5
Naper Auto Works

The service is always excellent!

5
Naper Auto Works

Thorough explanations and accurate estimates

5
Naper Auto Works

The Mechanic went outside with me to listen to the noise under the hood. We diagnosed it as a Idler arm bearing going bad. We went on a short trip around to the school parking lot to go over speed bumps and we also heard the same suspension noise. I asked for him to loosen the lower control arm and re-torque the bolts and after picking up the car the noise has gone.

5
Naper Auto Works

I was referred to Naper Auto by some of my co-workers. I couldn't be more pleased with the service. Quick turnaround, good price and door to door service! I highly recommend Naper Auto Works to anyone who needs car repair. Great company!

5
Naper Auto Works

The people at the shop are very knowledgeable and friendly. I was stuck on the side of the road and negative degree weather and my insurance company was going to take 90 minutes to come get me, I was able to call the shop directly and they were there to pick me up within 15 minutes. Thank goodness for them or I would've froze to death

5
Naper Auto Works

Very pleased to get in quickly when the brakes started making bad sounds! Work was done well and new brakes are great!

5
Naper Auto Works

Great customer service, prompt feedback and timely service

5
Naper Auto Works

They provided excellent service and brought me out to see my brake pads didn't need fixing after the dealer led me to believe they did.

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