Naperville Auto Repair

My car broke down on the road. Had it towed to Naper Auto Works. I received a call with the estimate and they had it repaired the same day for a fair price. This is not my regular mechanic as I do not live in this area but I would definitely recommend them to others in need of auto repair work.

great service and value

Honest, timely and professional service. Our go-to place to service our automobiles!

Paper Auto Works gave me the best deal on new brake pads/installation and they did the work in a timely fashion. My car was even ready early. Also, I was reading the various reviews, letters, etc displayed in the waiting area. They have a letter from a General in the Armed Forces thanking them for their work release program during Operation Iraqi Freedom. It made me feel like I was dealing with more than a business.

I was in Naperville for work for a couple of days. On the first night of my stay I went out to grab a bite and my car wouldn't start. 'Twas a problem with the electrical system. I reached out to Bill and company after doing some online research for a good local mechanic, hoping that I might be able to get in and out before my scheduled departure the next day. Having been assured that, barring extenuating circumstances, this would indeed be possible, I limped my car over to the shop. Knowing my situation, Bill offered to have someone at the shop give me a lift to work. They completed the diagnostics, fixed the problem, and got me rolling again before the day was out. I can honestly say that Bill, John, and the rest of the crew at Naper Auto Works are some of the friendliest, most polite, and most professional folks I've had the pleasure of working with. I appreciated their service so much that I'm typing this all out on my phone; I didn't even want to wait to get to an actual keyboard. Thanks for your help gentlemen!

The service is always excellent!

Thorough explanations and accurate estimates

The Mechanic went outside with me to listen to the noise under the hood. We diagnosed it as a Idler arm bearing going bad. We went on a short trip around to the school parking lot to go over speed bumps and we also heard the same suspension noise. I asked for him to loosen the lower control arm and re-torque the bolts and after picking up the car the noise has gone.

I was referred to Naper Auto by some of my co-workers. I couldn't be more pleased with the service. Quick turnaround, good price and door to door service! I highly recommend Naper Auto Works to anyone who needs car repair. Great company!