Naperville Auto Repair

I brought both my cars in for an oil change. Both times the guys let me know about concerns they saw that were not a part of the typical oil change. Their intent was not to get more business out of me, rather they raised a concern to me and gave me all the supporting information to me so that I could make a decision.

Jim, Bill and the guys always do a great job. Honest work with no fuss.

We've been going to Naper Auto Works for 13 years and LOVE them. My parents used to live in Naperville and they were always very happy with the work and the service. My brother worked as an automotive insurance adjuster in the area for awhile and praises Naper Auto as honest and highly skilled. The proof is in the work they've done for us over they years -- always on target with their diagnosis and always repaired in a timely fashion. Excellent customer service, too!

I appreciate that having an oil change at Naper Auto is more than just drain and fill. I have confidence that your mechanics inspections are honest, through, and potential problems are identified before they become big problems. Also, the work done to resolve the problem gets an A+. You deserve 10 stars.

I have taken several cars to Naper Auto Works over the years and feel I can trust them for efficient, thorough work at a fair price. They will help long term by giving me a heads up if my old car will be needing a certain repair soon, thereby helping me avoid a breakdown. When I hear an unusual noise they are always willing to take a look and advise me of the urgency of a repair. I know I can trust them to be fair and honest. They do great work!

everything was great as always

We've used Naper for years because we trust them to do the job right at a fair price. If you bring the car in and Jim sees that you have an active warranty, rather than doing the work himself, he'll get your car to the dealer so the work is done free (happened with our daughter's catalytic converter). I really appreciate that they work with Naperville Cares car program to get vehicles to people in true need. We donated our car this way rather than selling it used. Supporting the community and trustworthy service, what more do you want?

The service center was very helpful, through, and competent - thanks!

Great service. First, there's no doubt they know what they're doing. They treat my car as if it was their own, or better yet, their own daughter's car. Not only do they do the basics, they check over the car to see if there is something else I didn't think of which might cause a breakdown on a trip... and they called me with an explanation of what they see that should be done, with a recommendation of what should be done to correct the problem... either immediately or in the future, plus a quote of the cost; and then they get it done on time and on budget. You simply can't ask for anything better. Oh yeah, and they do it with a smile, too. Like I said, Great service!

Naper Auto Works gets everything done in a timely manner. Great customer service, fair pricing.