Naperville Auto Repair

I took my car in for routine maintenance yesterday, and when my wife drove me to pick it up the door on her Sienna was stuck, and a loud beep sounded whenever the car was in gear. I asked if they could help, and Bill came out and worked on it for about 15 minutes. We finally got the beep to stop. This is the kind of extra help I've come to expect from Naper Auto Works, and why I'll keep coming back.

Naper Auto always does a great job of getting my car in and out quickly. Love Naper Auto!

Very nice and very trustworthy.

Our first impression of Naper Auto Works was that we weren't greeted with any enthusiasm or friendliness. You have a neighborhood type shop. Try to be a little engaging with a customer and show some personality. Hopefully it would be a good one. It's the first step to customer loyalty. Thank you for letting me comment.

Friendly and honest!

Wrong number....This is not Richard

This shop is the best! Quality work at a reasonable price. Very professional and will always tell you if something is needed. Love these guys and appreciate their honesty. I've been taking my car to them as long as I have lived in Naperville. I wouldn't take it anywhere else!

Always enjoy working with the guys at NAW. They are great with my repairs and letting me know what else needs to be done and when. This time I brought in a used car purchase to make sure everything looked good. Took great care of me.

Naper Auto Works goes above and beyond what is required to do a great repair. Their honesty and customer service secure the business of my husband and I.

Took my 2005 Dodge Ram 1500 in because it wouldn't shift out of 4x4. Floor shifter was not making contact. I was pretty sure it was the grommet or the rod was the problem. Issue was well beyond my capacity in terms of time and experience to fix.My time frame was not rigorous, but they did call me according to the time frame.While they had it, they also discovered the check engine light was on (which I knew going into it). I had already researched the codes, so I had an idea that it was an 02 sensor.When it came back the total charge was about $500. Aprprox $150 to fix the transmission and $350 to fix the 02 sensors.I thought the price was in a align for the work they done. Also, the shop was clean and they guys working the front desk where very professional. I'd feel comfortable sending my wife in there with an issue if I was not able to attend with her.