Naperville Auto Repair

Always a great experience. They treat our vehicles all as though they are their very own vehicles. They don't "throw parts at it" to fix a problem... instead, they find out the actual problem and fix it. One time, I committed myself to spending $1,400 on a repair that I knew was necessary. They called me to say the car is fixed and ready (only hours after dropping it off), and they said "we've got great news for you"... Apparently, they found the problem was something different, and the repair was under $250 ! ! ! They even double-checked to make sure it completely fixed the problem... it did. I am POSITIVE that my previous auto repair shop would have charged me $1,400 and enjoyed the profits... but Naper Auto Works demonstrated the highest of integrity ! ! ! Well done... you made me aloyal customer.

I took my wife's minivan in for an oil change, and told Bill she occasionally heard a strange noise. He said they would check it out, and they spent a lot of time starting the car, driving it, and trying to find the cause. We weren't charged for any of this. It's extra effort like this that keeps me coming back.

Quick, efficient service at a great price. Highly recommended.

I took my truck into the folks at Naper Auto Works about six weeks ago per a recommendation from another business owner in the area. The truck was making noises that didn't sound very appealing and I was very worried that there was something pretty majorly wrong with the vehicle. The boys at the shop took a look, performed some diagnostics for me and reported back to me that my 4 wheel drive was engaging because my tire pressure was too low and offsetting in several of my tires. I needed new tires pretty badly and recently had them swapped out. It's nice to know that you can count on integrity with your local community business owners. -mM

They did the work on my car quickly and correctly.

Wish free oil change would be handled by shop. Penzoil web site not good.Have not recieved free oil change.

Knowledgeable, professional and reasonable prices. What more could you ask for? All while supporting a local business, which is always a good thing.

Good service and communication, as usual.

I have been using Naper Auto Works for 7 years. They are reliable and trustworthy. They also do great work.

Naper Auto is the only place I trust to be honest with their diagnosis. They won't do unnecessary repairs and I know my car will be fixed properly and quickly. My 2004 Volvo keeps on tickin because of the service it gets at Naper Auto.Thank Guys!